SAP Knowledge Base Article - Public

2583908 - Employee Hierarchy report is not showing all managers levels - Advanced Reporting

Symptom

  • Users cannot see some levels of managers in the report
  • The columns of manager information are blank
  • An admin user can see all the data

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SuccessFactors HCM Suite
    • Advanced Reporting

Cause

  • There is no manager beyond that level for the employee
  • The user running the report does not have permission to see First Name and Last Name of the managers

hierarchy.jpg

Resolution

Check the target population of the RBP role to see First Name and Last Name.
For example, the user running the report has permission to see data only from USA employees.
However, some managers in the report belong to other countries. 
Therefore, we need to set the proper target population to see the data.

Keywords

Employee, Hierarchy, report, not, showing, blank, data, missing, issue, empty, Advanced, Reporting, , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Problem

Product

SAP SuccessFactors HXM Suite all versions