SAP Knowledge Base Article - Public

2583767 - Eliminating Enforced “.zip”-file Attachments in Recruiting E-Mails


Eliminating Enforced “.zip”-file Attachments in Recruiting E-Mails


SAP SuccessFactors Recruiting Management


Nowadays, “.zip” file format is getting less popular, especially on the mobile devices. Increasing e-mail attachment size limits allow for the attachments, when these are text documents or images, to be sent in the original format. In SAP SuccessFactors Recruiting Management we have enhanced the following two areas:

1.Forward to Colleague. Previously, in case a recruiter forwarded a candidate to a colleague, and when they selected the “Attach Resume and Cover Letter” option, respective documents were attached to the e-mail and sent to the colleague, always in the “.zip” file type. Now, the attachments will be attached and sent in the original file format. This will now be the default behavior. A newly introduced checkbox “Send as .zip” can be selected in case the user wants to send the attachments as “.zip”.

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2. Recruiting E-Mail Templates. Previously, whenever the [[ATTACHMENT_COVER_LETTER]] and/or [[ATTACHMENT_RESUME]] recruiting tokens were included in an e-mail template, respective attachments were always sent in the “.zip” format. Now, the default and only behavior is that these documents will be attached in the original file format.

Access via: Admin Center a Manage Recruiting Email Templates

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Zip file Attachments in Recruiting E-Mails, Forward to Colleague, E-mail Templates   , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Product Enhancement


SAP SuccessFactors Recruiting all versions