SAP Knowledge Base Article - Public

2583589 - How To Find Cancellation Reason Code For Scheduled Workflow

Symptom

How to find Cancellation Reason Code of failed scheduled workflow?

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Go to the Workflow Rules view.
  3. Create a scheduled workflow ABC (ABC represents the workflow description).
  4. Execute steps required for the workflow to be triggered.
  5. There is no reason for workflow failing/cancellation in the Workflow Log.

Cause

Cancellation Reason Code for scheduled workflows is not recorded under Workflow Logs/ Rule Logs, it can be checked via different path.

Resolution

  1. Go to the Administrator work center.
  2. Go to the Workflow Rules view.
  3. Select workflow ABC.
  4. Click More.
  5. Select Rule Schedule.
  6. It navigates to new screen which shows the reason for failure of scheduled workflow.

See Also

2867989 - Cancellation Reason Codes For Workflow

Keywords

workflow, failed, canceled, cancellation reason code, workflow log, rule log, scheduled workflow, , KBA , rule schedule , cancellation reason code , scheduled workflow , LOD-CRM-WKF , Workflow , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions