SAP Knowledge Base Article - Public

2582937 - Spacing issue with Offer Letter Formatting


There are spacing issues in the offer letter being generated for the candidate.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Login to Customer Instance.
  2. Navigate to recruiting.
  3. For a candidate in offer status - Create the offer approval and then create the offer letter.
  4. Preview the offer letter.
  5. Verify the offer letter template in case of formatting/spacing issues.


Advanced editors sometimes leave trace of formatting codes which can be incompatible.


Copy the text into notepad so that no tags are copied into the document and cause display issues.

Also, use SHIFT+ENTER instead of just ENTER to create a new line when editing a template.


KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem


SAP SuccessFactors Recruiting all versions