Create a CRM document and save it. Open the document again and you find that status field is empty. Open the document in report CRM_ORDER_READ, there is no status read in ET_STATUS. There is no entry in CRM_JEST neither.
- In solution manager, saving a ticket leads to error CRM_ORDERADM_H 012 Transaction with the transaction number '&1' is not available or archived.
- You may have similar issue on item level.
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
solman, CRM_ORDERADM_H012, TJ03, BS11, BS12, BS13, CRM_STATUS_UPDATE_TASK_TRIGGER, CRM_STATUS_GET_OBJINFO_EC, AFTER_SAVE_METHOD, CL_AIC_CMCR_AICCMCROVERVI_IMPL, CRMD_ORDERADM_H, table, delete , KBA , CRM-BTX-BF-STA , Status Management for Business Transactions , SV-SMG-CM , Change Request Management , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.