SAP Knowledge Base Article - Public

2579984 - No Account to Contact Extension Scenario Available

Symptom

There is no Account to Contact Extension Scenario available.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Account view.
  3. Open any Account.
  4. Select Adapt--->Edit Master Layout.
  5. Hover over the extension field ABC (ABC represents the extension field ID).
  6. Select Add Properties icon.
  7. Select field definition.
  8. Navigate to the Extension scenario tab.
  9. No Account to Contact extension scenario available.

Cause

This extension scenario is currently not supported in Cloud for Customer.

Resolution

Our development team plan to include this feature in a future release but as of now there is not set date for when this feature will be available.

Keywords

Customers, Account,  extension field, scenario, Edit Master Layout. , KBA , customers , account , extension field , scenario , edit master layout. , contact , LOD-CRM-ACC , Account , Problem

Product

SAP Hybris Cloud for Customer add-ins 1711