Symptom
When attempting to save a Pack Delivery transaction in Outbound Delivery, error message appears: Technical error APILU_MESSAGES 031; report an incident.
Environment
SAP Business ByDesign
Reproducing the Issue
-
Go to the Outbound Logistics work center.
- Select the Outbound Deliveries view.
- Search All Outbound Deliveries by Selection and find Delivery ID ABC (ABC refers to the exact Outbound Delivery ID).
- Select this line and click Packing.
- Choose the button Insert Packages and select the option Insert Top Packages.
- Select the Logistics Unit ID.
- Choose the button Pack into Package.
- Change the Product Quantity and then select Save button.
You receive an error message Technical error APILU_MESSAGES 031; Report an incident.
Cause
If the Packing into Logistics Units is not scoped in the Business Configuration, then the system will show this error message.
Resolution
-
Go to the Business Configuration Work Center.
- Select the Implementation Projects View.
- Select the button Edit Project Scope.
- Navigate to the option Questions.
- Find Scoping Element: Manufacturing, Warehousing and Logistics -> Tracking Tracing and Identification -> Handling of Logistics Units.
- Scope the question Do you want to pack into logistics units creating package IDs based on outbound deliveries?
Keywords
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