SAP Knowledge Base Article - Public

2579107 - Segments and Sub Segments in RMK Job Pages

Symptom

Segments that do not exist as such in Command Center and are therefore not enabled are shown on some jobs pages.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Access the career site;
  2. Look for a job;
  3. Look at the shown segments;

job segments.png

Resolution

The segments section on the jobs page shows the Segment categories enabled in Command Center such as Technology, Management, Creative, but also sub segments such as Animation and TV (under Creative category), CSR (Under Management), and Network (Under Technology) if these segment categories are enabled for the site.

The sub segments are allocated based on rules which cannot be edited. The rules are based on keywords present in the title or the description.

For example, the animation segment was allocated to this job based on the rule : bodyExact: (Animator OR Animation) which means the job description contained either of these words.

If an irrelevant segment is allocated (even though there is no such thing as a wrong segment as outlined in KBA 2091062  since segments are only used for SEO purposes), then most likely the description needs to be amended as a misleading word was used.

Note that segment categories can be disabled but this means disabling all subsegments under this category so this should be considered carefully.

Also note the segments categories and segments (segments and subsegments) can be seen in the job details page in the Segments section in command Center. The category will be first and the segment second, so for example Animation will appear as : Creative Animation where Creative is the category and Animation is the segment.

See Also

2091062 - Job Segments - Recruiting Marketing
2597455
- Enabling or Disabling Job Segments - Recruiting Marketing

Keywords

Segments, Sub Segments, Segments not Configured, Recruiting Marketing, Job's page, SEO, Search Engine Optimization

, KBA , LOD-SF-RMK , Recruiting Marketing , LOD-SF-RMK-CC , Command Center , How To

Product

SAP SuccessFactors Recruiting all versions