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2577143 - Communication channel displays empty result when Ping Channel is executed


When performing a Ping Channel in Communication Channel Monitoring, the result is an empty table, and no information about the ping status is provided.

empty result.PNG

If you go to the Log Viewer, it is possible to see error entries like:

"Cluster event delivery failed for server node <servernode>: Participant [<servernode>] did not return a response in the specified timeout of [15000] ms"

"Admin exception thrownUnable to retrieve channel self-test results"



  • PI Release Independent
  • SAP NetWeaver
  • SAP Process Integration


SAP NetWeaver all versions ; SAP Process Integration all versions


Ping Channel, Blank, Empty, TimeOut, Time Out, Ping, Log Viewer, cc, table, no values,  ResponseTimedOutException, Process Integration 7.0, PI 7.0, PI 7.01, PI 7.02, Process Integration 7.10, PI 7.10, Process Integration 7.11, PI 7.11, Process Integration 7.30, PI 7.30, Process Integration 7.31, PI 7.31, Process Orchestration 7.40, PI 7.40, PO 7.40, Process Orchestration 7.50, PI 7.50, PO 7.50, NetWeaver, XI , KBA , BC-NWA-XPI , Process Integration (PI) Monitoring , BC-XI-IS-WKB , Runtime Workbench / Monitoring , Problem

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