SAP Knowledge Base Article - Public

2577130 - [Application Error]: Script Error after uploading an .xlsx document in SAP Analytics Cloud


  • [Application Error]: Script Error when clicking on anything after uploading an .xlsx document via Import From File in SAP Analytics Cloud.


  • SAP Analytics Cloud

Reproducing the Issue

  1. Log into SAP Analytics Cloud.
  2. Navigate to the Menu - Browse - Models.
  3. Select Import Data - "Import Data From File".
  4. Select a model to import the data into within the Target Model dropdown menu.
  5. Click Select Source File and upload a .xlsx.


  • Resources are not being loaded properly.


  1. Press F12 or Ctrl + Shift + i.
  2. Hold the refresh button in your toolbar.
  3. Select "Empty Cache and Hard Reload".

See Also

Your feedback is important to help us improve our knowledge base.
Please rate how useful you found this article by using the star rating feature at the beginning of this article.
Thank you.


Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, creating, local file, import, xls, xlsx, Excel, model , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , Problem


SAP Analytics Cloud 1.0