When you copy a Lead which was created from a Campaign, the Campaign is not copied into the new Lead.
SAP Cloud for Customer
Reproducing the Issue
Go to the Sales work center.
- Go to the Leads view.
- Open any Lead that has a Campaign maintained.
- Select the Actions button.
- Select the Copy option.
- The Campaign field is blank even though there is a Campaign maintained in the Lead.
This is currently the standard system behaviour.
Our Product Managment Development team plan to implement this feature in one of the future releases of Cloud for Customer. As of now, there is no set date for when this feature will be available.
Campaign, Lead ID, Actions, Copy, , KBA , campaign , lead id , actions , copy , LOD-CRM-LM , Lead Management , LOD-CRM-MKT-CAM , Campaigns , Problem