SAP Knowledge Base Article - Public

2576522 - Project Specific Consulting Questions


Dear Customer,

you have submitted an incident with a project specific consulting question. Please note that your question does not pertain to a system behaviour different to what SAP has documented in its product documentation. Unfortunately, SAP Cloud Product Support cannot provide comprehensive consulting services.

For further or future questions of this nature we suggest you contact your implementation partner. SAP also provides the SAP Community, where you can post your question to all SAP customers and partners:


For SAP Business ByDesign:


For SAP Cloud for Customer:

How to access information:

  1. Go to
  2. Navigate to CRM & Customer Experience > Sales/Service
  3. Scroll down to see the section SAP Customer Experience Services

The SAP Community is as great source of information and can be helpful to find answers to many questions regarding the implementation of SAP products. You can post questions that will then be answered by experts from the SAP Cloud Community.

Best regards,
SAP Cloud Product Support


SAP Business ByDesign

SAP Cloud for Customer


KBA , SRD-CC , Cross Components , Problem


SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions