The option to Edit with Wizard is not available for all sales quotes inside an account.
SAP Cloud for Customer
Reproducing the Issue
Go to the Customers work center.
- Go to the Accounts view.
- Open Account XYZ (XYZ represents the account ID).
- Go to the Sales Quote tab.
- On the list, not all quotes have the option to Edit with Wizard.
Only utilities related quotes have the option to Edit with Wizard.
For more information on this scenario, please check the Help Document: Utilities Contact Center Administrator Guide - Sales POD
Sales Quote, Edit with Wizard, Wizard, Utilities, Account, Customers, Edit, Sales POD, Industry Solutions , KBA , LOD-CRM-IND-UTL , Utilities , LOD-LE-CQP , Customer Quote Processing , Problem