SAP Knowledge Base Article - Public

2575875 - Not Able to Edit Sales Quote With Wizard


The option to Edit with Wizard is not available for all sales quotes inside an account.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Accounts view.
  3. Open Account XYZ (XYZ represents the account ID).
  4. Go to the Sales Quote tab.
  5. On the list, not all quotes have the option to Edit with Wizard.


Only utilities related quotes have the option to Edit with Wizard.


For more information on this scenario, please check the Help Document: Utilities Contact Center Administrator Guide - Sales POD


Sales Quote, Edit with Wizard, Wizard, Utilities, Account, Customers, Edit, Sales POD, Industry Solutions , KBA , LOD-CRM-IND-UTL , Utilities , LOD-LE-CQP , Customer Quote Processing , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions