SAP Knowledge Base Article - Preview

2575870 - Team Is Not Determined Automatically on Ticket Creation

Symptom

The Team is not being determined automatically. This is happening when you are trying to create new Tickets in the system.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Tickets; Agent; C4C; Team , KBA , LOD-CRM-SRP , Service Request Processing , How To

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