SAP Knowledge Base Article - Public

2575757 - Rename the native LMS URL


How to request to rename the native URL of a LMS instance?


SAP SuccessFactors Learning


  1. Raise a new CS incident.
  2. Include the current URL which is to be updated
  3. Clearly state the required new URL.
  4. Attach Customer Approval [Please use Customer approval template attached]

Please note that this process takes approximately 14 working days.

If you also require both iContent SFTP and SFTP accounts to be renamed please state this in your incident description for faster processing.

Note: Only the LMS URL can be requested to change, the Company ID from Learning can't be changed, as per information provided by Operations team.


Rename, URL, rename URL, retitle, change URL, native URL, SSO, LMS, COSR-186237. , KBA , LOD-SF-LMS-SER , Config. Consulting & Service Requests , LOD-SF-LMS , Learning Management System , How To


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Approval Confirmation to change the LMS URLs for [Customer Name].docx
Approval Confirmation to change the LMS URLs for [Customer Name].msg