SAP Knowledge Base Article - Public

2575757 - Rename the native LMS URL

Symptom

How to request to rename the native URL of a LMS instance?

Environment

SAP SuccessFactors Learning

Resolution

  1. Raise a new CS incident.
  2. Include the current URL which is to be updated
  3. Clearly state the required new URL.
  4. Attach Customer Approval [Please use Customer approval template attached]

Please note that this process takes approximately 14 working days.

If you also require both iContent SFTP and SFTP accounts to be renamed please state this in your incident description for faster processing.

Note: Only the LMS URL can be requested to change, the Company ID from Learning can't be changed, as per information provided by Operations team.

Keywords

Rename, URL, rename URL, retitle, change URL, native URL, SSO, LMS, COSR-186237. , KBA , LOD-SF-LMS-SER , Config. Consulting & Service Requests , LOD-SF-LMS , Learning Management System , How To

Product

SAP SuccessFactors Learning all versions

Attachments

Approval Confirmation to change the LMS URLs for [Customer Name].docx
Approval Confirmation to change the LMS URLs for [Customer Name].msg