Symptom
An error "failed to create folder(s) XYZ. Error encountered while creating folder" or "failed to create folder(s) XYZ. Forbidden" is displayed when trying to create a folder in the iContent SFTP.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Learning
- iContent SFTP
Reproducing the Issue
-
Login to your SFTP account
- Click the "+" button to add a folder
- Enter a folder name and click OK
- Error will be displayed
Cause
This may result from a configuration of the SFTP account.
Resolution
System administrators may contact SuccessFactors Learning support to request assistance by referencing this KBA.
Keywords
sf, success factors, LMS, i content, can't create , KBA , LOD-SF-LMS-PCM , iContent , LOD-SF-LMS , Learning Management System , Problem
Product
SAP SuccessFactors Learning all versions