SAP Knowledge Base Article - Public

2574484 - ORD Online Report Designer export buttons and Icons are missing


Export buttons and Icons are missing in ORD Online Report Designer - WFA


  • SuccessFactors HCM Core
  • Reporting and Analytics
  • Report Center

Reproducing the Issue

  1. Open ORD Report in the Report Designer Folder or Report Canvas
  2. Check the Export format icon at the right side 
  3. No Icon is available > only Admin and Resources


In ORD Edit Mode, the report export icons are not available


Report Icon are visible in Preview Mode : To see the export Icons, user have to preview the report

  1. Open the report
  2. Select File > Preview
  3. The Three icon are now at the right side of the screen

See screenshot below:

Edit Mode:

Edit mode.png

Preview Mode:

Preview mode.png


  • Export Icons
  • Export Buttons
  • Word, PDF and Powerpoint export Icon
, KBA , LOD-SF-WFA-ADM , Admin Tools , Problem


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