SAP Knowledge Base Article - Public

2574238 - Create New Contact From a Sales Quote is not Possible


You try to create a new contact from a sales quote, but you are not able to do so, because the button is missing.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Quotes view.
  3. Open a sales quote.
  4. Go to the Involved Parties facet.
  5. Select any party role.
  6. Go to the Contacts tab.
  7. Click on Add.
  8. New Contact button is not available.


This is the expected system behaviour.


It is not possible to create a new contact from a sales quote. You can only add an existing one.


Sales Quote, Contacts, New Contact , KBA , LOD-CRM-SPL , Sales Planning , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions