SAP Knowledge Base Article - Public

2573728 - Delete option not available in Learning Event Editor

Symptom

When an admin wants to delete an Item via Learning Event Editor, the Delete option is not available.

Delete button.jpg

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Cause

An item which does not have a Delete button, is a substitute for another item which has been completed.

Resolution

From the example provided, note the Comments box which indicates that the Item the admins wishes to delete, is a Substitute item.

It's not possible to delete a Substitute item from the users Learning History, unless the main Item which was completed is deleted. Then the Substitute item will be deleted automatically.

In other cases, the Completion Status may also indicate that the item is a substitute.

Keywords

Substitute item, learning event editor, delete, Completion Status , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To

Product

SAP SuccessFactors Learning all versions