SAP Knowledge Base Article - Preview

2573314 - "Internal error; contact system administrator" in Identity Authentication (IAS)

Symptom

An e-mail template in the Default template of an application is uploaded.

During the attempt to manually send it, the following pop-up warning is shown:

Internal error; contact system administrator

In the browser logs, the below error is visible:

500 Internal Server Error


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Environment

SAP Identity Authentication

Product

Identity Authentication 1.0

Keywords

SCI tenant email e-mail mail , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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