SAP Knowledge Base Article - Preview

2573231 - Trying to generate the diagnostics agent certificate on step 2.3 "Diagnostics Agent Authentication" fails with error: "[SMDSetupAuthenticationVi.generateAndExportRootCertificate] Access Forbidden"

Symptom

On SOLMAN_SETUP when trying to generate a certificate in Step 2.3 of "Infrastructure Preparation", the following error happens:

CX_GENERATE_AND_EXPORT_ROOT_CE : Application Error
CX_SOAP_CORE : Error when calling SOAP Runtime functions: SOAP-ENV:Servercom.sap.smd.agent.configuration.WsAuthorizationException: [SMDSetupAuthenticationVi.generateAndExportRootCertificate] Access Forbiddencom.sap.smd.agent.configuration.WsAuthorizationException: [SMDSetupAuthenticationVi.generateAndExportRootCertificate] Access Forbidden

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

DAA, certificate, generation, SSL, root certificate , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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