SAP Knowledge Base Article - Public

2572327 - Change Language is not available under Options menu

Symptom

Under OptionsChange Language option is missing as screenshot below:

options.png

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Logon to the instance;
  2. Click the dropdown on the top right & select Options
  3. Language tab missing;

Cause

The "Change Language" option is not displayed when Language Packs are not enable in provisioning and when the user is proxying as another.

Resolution

Not having the Change Language under options, have two reasons:

  • If you are doing proxy, you need to "Become yourself" and then go to options (Change Language is not available when proxying).
  • If you are not doing proxy, ensure you have the Language Packs feature (from screenshot below) enabled in Provisioning > Company Settings:

    2017-11-30_11-39-34.png

If you do not have provisioning access, reach out to your Implementation Partner or SAP Product Support through incident to LOD-SF-PLT.

See Also

2567011 - How to change SuccessFactors BizX language - User language

2459538 - What items can be customized in Options menu - HCM Suite

Keywords

Options, Languages, User Options, PLT, Platform, BizX, SF SuccessFactor, proxy , KBA , LOD-SF-PLT-LAN , Translations & Text Replacements , LOD-SF-PLT-OPT , User Options , Problem

Product

SAP SuccessFactors HXM Suite all versions