SAP Knowledge Base Article - Public

2571963 - Can we have multiple iContent accounts configured with an LMS environment?

Symptom

Can we have multiple iContent accounts configured with an LMS environment?

Environment

SuccessFactors Learning Management System

Resolution

While we can create multiple deployment locations in the LMS using different iContent servers and upload contents to multiple iContent SFTP accounts, SuccessFactors LMS environments can only launch content from one iContent server that is linked to it. In other words, it can only be linked to one iContent account at a time.

This linking happens at the application and server level, and current configurations allows only one iContent account to be linked for each LMS environment. If you need another storage location, then you may use your content server for hosting your content, in addition to your iContent account.
*Please note however, that a cross domain solution may be required when launching courses from a non-iContent storage. Please review KBA 2316114 and 2316110 for more information. and this iContent and your own server setup will work simultaneously.

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Keywords

multiple iContent accounts two sftp account single LMS environment instance learning management system , KBA , LOD-SF-LMS-PCM , iContent , How To

Product

SAP SuccessFactors Learning all versions