SAP Knowledge Base Article - Public

2570539 - IP Address for Data Centers

Symptom

Below mentioned are the IP ranges for your ByD/C4C tenant according to the data center where it is residing, this table gives you the information about the Outbound IP range/address and Inbound IP range/address for your ByD/C4C tenant which can be allowed/filtered in your network, such that calls to and from ByD/C4C are allowed in/from your network(if there is any allowlist/filtering in your network).

Environment

  • SAP Business ByDesign, Data Center
  • SAP Cloud for Customer, Data Center

Resolution

IP Ranges for Data Centers:

DATA CENTER& LOCATION IN-BOUND IP RANGE* OUT-BOUND IP ADDRESS
ROT  - Germany 155.56.0.0/16 155.56.208.80/29
NSQ -  USA 169.145.0.0/16 169.145.66.80/30
D10 - Australia 157.133.97.224/27

157.133.97.208/29

SHA3 - Shanghai 157.133.192.0/24 157.133.192.20
MOW1 - Moscow 157.133.2.0/24 157.133.2.21
RYD1 - Riyadh 157.133.93.32/27 157.133.93.20
SPA3 - Sao Paulo 157.133.246.32/27 157.133.246.20
DXB1 - Dubai 157.133.85.32/27 157.133.85.20
FRA1 - Frankfurt 157.133.70.32/27 157.133.70.16/28
FRA3 - Frankfurt 157.133.70.32/27 157.133.70.16/28
XAW -AWS US West Oregon 44.235.180.151, 52.27.51.163 

54.70.91.111, 44.239.116.192, 44.236.141.101,
44.234.5.113, 44.231.60.54, 34.215.221.3, 44.240.198.137, 35.167.162.198

*By default, the inbound IP address changes within its IP range, to decrease web content latency via an AKAMAI distributed network.
*Inbound IP range may be bypassed via DNS override for IP allowlisting to the origin address.
*The above Inbound IP range is for origin address only. If your tenant is AKAMAI enabled, the Inbound IP range will be dynamic.

IP ranges for Mail traffic:-

1. IP range for Business Mail Traffic (Tickets, Visits, Appointments, Outbound Deliveries etc.)

Include "_spf.cmail.ondemand.com" which can be seen from SPF record of your domain i.e.: myXXXXXX.mail.crm.ondemand.com or myXXXXXX.mail.c4csaphybriscloud.cn or myXXXXXX.mail.sapbydesign.com or myXXXXXX.mail.sapbyd.cn.

2. IP ranges for Bulk/Mass Mail Traffic (Sales Campaign etc):-

213.61.69.122/32
193.169.180.0/23
212.45.106.160/27
91.229.178.0/23
91.241.72.0/22

 

See Also

If you want to allow IPs, refer to the attached document.

Keywords

IP Range, IP Address, Data Center, Web Service, AKAMAI, Episerver, Optivo, Network, Allowlist, SSL, data center migration, hand shake, Handshake, Datacenter, Data centre 169.145.66.80/30 , KBA , ip range for whitelisting , SRD-CC-CI-CCS , Service Control Center , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Attachments

IP Whitelisting.pdf