Below mentioned are the IP ranges for your ByD/C4C tenant according to the data center where it is residing, this table gives you the information about the Outbound IP range/address and Inbound IP range/address for your ByD/C4C tenant which can be allowed/filtered in your network, such that calls to and from ByD/C4C are allowed in/from your network(if there is any allowlist/filtering in your network).
SAP Business ByDesign, Data Center
- SAP Cloud for Customer, Data Center
IP Ranges for Data Centers:
|DATA CENTER& LOCATION||IN-BOUND IP RANGE*||OUT-BOUND IP ADDRESS|
|ROT - Germany||184.108.40.206/16||220.127.116.11/29|
|NSQ - USA||18.104.22.168/16||22.214.171.124/30|
|D10 - Australia||126.96.36.199/27||
|SHA3 - Shanghai||188.8.131.52/24||184.108.40.206|
|MOW1 - Moscow||220.127.116.11/24||18.104.22.168|
|RYD1 - Riyadh||22.214.171.124/27||126.96.36.199|
|SPA3 - Sao Paulo||188.8.131.52/27||184.108.40.206|
|DXB1 - Dubai||220.127.116.11/27||18.104.22.168|
|FRA1 - Frankfurt||22.214.171.124/27||126.96.36.199/28|
|FRA3 - Frankfurt||188.8.131.52/27||184.108.40.206/28|
|XAW -AWS US West Oregon||220.127.116.11, 18.104.22.168||
22.214.171.124, 126.96.36.199, 188.8.131.52,
*By default, the inbound IP address changes within its IP range, to decrease web content latency via an AKAMAI distributed network.
*Inbound IP range may be bypassed via DNS override for IP allowlisting to the origin address.
*The above Inbound IP range is for origin address only. If your tenant is AKAMAI enabled, the Inbound IP range will be dynamic.
IP ranges for Mail traffic:-
1. IP range for Business Mail Traffic (Tickets, Visits, Appointments, Outbound Deliveries etc.)
Include "_spf.cmail.ondemand.com" which can be seen from SPF record of your domain i.e.: myXXXXXX.mail.crm.ondemand.com or myXXXXXX.mail.c4csaphybriscloud.cn or myXXXXXX.mail.sapbydesign.com or myXXXXXX.mail.sapbyd.cn.
2. IP ranges for Bulk/Mass Mail Traffic (Sales Campaign etc):-
If you want to allow IPs, refer to the attached document.
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