SAP Knowledge Base Article - Preview

2570446 - "No trusted CA found. Import a valid certificate" error when configuring user device


When performing the Administrative Setup to a user, the following error is raised in the mobile device when scanning the QR code:

No trusted CA found
Import a valid certificate



SAP Authenticator for iOS.


SAP Authenticator 1.0.0 for Android ; SAP Authenticator 1.0.0 for iOS


SAP Authenticator SSO mobile one-time password root ca , KBA , BC-IAM-SSO-OTP , One-Time Passwords and Access Policies , Problem

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