SAP Knowledge Base Article - Public

2569624 - Triggering Workflows via Business Rules - Cannot Find WfConfig in Rule Menu

Symptom

The Admin Guide "Implementing and Configuring Workflows in Employee Central" describes in page 26 (7.2 Triggering Workflows Using Business Rules) how to set up business rules that trigger workflows.   However, I am stuck with step 4, where the Admin guide talks about the THEN statement: There is NO wfConfig field available.

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

Follow the steps as indicated in the handbook "Implementing and Configuring Workflows in Employee Central" at 7.2.1 Defining Workflow Derivation Rules with Business Rules

  1. Navigate to the Admin Center. In the Tools search field, type Configure Business Rules.
  2. On the Business Rules UI, select Basic rule and then choose a base object. You do not need to specify a Rule Type.
  3. Configure the IF condition based on your business case.
  4. In the THEN statement, set the wfConfig field with an appropriate workflow configuration

Here the user cannot find wfConfig field in rule menu

Cause

It is a configuration issue, because the Business Rules for Workflow Derivation is not Enabled.

Resolution

Enable setting - 'Enable Business Rules for Workflow Derivation'

2569624.JPG

 

Thereafter, you should be able to find the wfConfig in the rule menu

2017-11-24_11-20-06.png

Remember:

As a customer, you do not have access to provisioning. To complete tasks in provisioning, you can get in touch with support, partner / professional services.

See Also

2315275 - Employee Central - Workflows & Alerts FAQ

Keywords

wfConfig not availale in the rule, wfConfig, Workflow, Business Rule, unable to find wfConfig, wfConfig , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HXM Suite all versions