SAP Knowledge Base Article - Preview

2569610 - Troubleshooting for notification issues in System Monitoring and Alert Inbox


No emails notifications are sent out from the Alert Inbox in System Monitoring (or Technical Monitoring).

Note - This troubleshooting could be applied to other scenarios such as PI Monitoring or BP Monitoring.



  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2


SAP Solution Manager 7.1 ; SAP Solution Manager 7.2


#SOLMAN, emails, Alert Inbox, no data, notifications, alerts, reactions, Application Operations , KBA , SV-SMG-MON-ALR-CNS , Alert Inbox / Alert Processing , SV-SMG-MON-BPM , Business Process Operations , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-IPO-IC , Interface Monitoring , SV-SMG-MON-IPO-PI , PI Monitoring , SV-SMG-MON-ALR-CFG , Alert / Metric Configuration , SV-SMG-ADM-CNM , Central Notification Management , How To

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