SAP Knowledge Base Article - Public

2569190 - Missing Applications and/or Authorizations

Symptom

  • When logging into Fiori Launchpad on a Monday morning, the user noticed that some of their applications and their authorizations to change business users and roles were missing

Environment

  •  SAP S/4HANA Cloud

Cause

  • An upgrade to the S4HANA Cloud environment was applied over the previous weekend
  • Aspects of the Fiori environment were cached locally for the user

Resolution

  • The browser cache must be invalidated.
    1. Manually flush the cache through the browser settings
    2. Close the browser
    3. Reopen the browser and log in to Fiori Launchpad

Keywords

missing, applications, authorizations, authorisations , KBA , BC-SRV-APS-IAM , Identity and Access Management , Problem

Product

SAP S/4HANA Cloud all versions