SAP Knowledge Base Article - Preview

2568012 - Error when Hiring Employee from Manage Pending Hires Onboarding - Payment Information Error Messages


Receiving an error message when trying to Hire and employee via Manage Pending Hires > Onboarding

Example 1:  "Key is not valid; It should have Pay Type and or Country configuredPaymentInformationDetailV3.accountNumber" while hiring employee in Manage Pending Hires.



Example 2: "Invalid bank country: AUS received for PaymentInformationDetailV3.[MAIN].[1].bankCountry"


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP SuccessFactors HCM Platform - b1711 and higher
  • Employee Central - b1711 and higher


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions


SF EC, success factors, employee central, SFEC, ONB-19977, ECT-88027, ECT-75142, ECT 75142, ECT-81402, pay info details, payinfo, hire from ONB, Manage Pend Hire, Error Message, Key is not valid; It should have Pay Type and or Country configuredPaymentInformationDetailV3.accountNumber, Invalid bank country: AUS received for PaymentInformationDetailV3.[MAIN].[1].bankCountry , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-EC , Employee Central , LOD-SF-EC-PAY , Payment Information (Bank Information) , Problem

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