SAP Knowledge Base Article - Public

2566975 - Correction Invoice not available for Invoice Document.

Symptom

Correction Invoice is greyed out for the Invoice.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Customer Invoicing Work center.
  2. Go to Invoice Documents View.
  3. Select the invoice XYZ (XYZ represents the Invoice ID).
  4. Click on Follow-Up -> Correction Invoice.
  5. Correction Invoice option is greyed out.

Resolution

Currently the correction invoice is enabled in 7 countries - Austria, Germany, Switzerland, Denmark, Spain, Netherland and Belgium. Since the tax country for Invoice XYZ is not from the above mentioned countries, this functionality is disabled.

Keywords

Invoicing Greyed Out Follow up , KBA , AP-CI-CI , Customer Invoice , How To

Product

SAP BUSINESS BYDESIGN 2108 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1902 ; SAP Business ByDesign 1905 ; SAP Business ByDesign 2105