2565611 - How to request to run a traceroute from the DC to customer gateway

Customer want to run a traceroute from the DC to their gateway IP

BizX Platform

1. Contact support and provide the companyID and Datacenter along with the gateway IP
2. Support will raise an internal request to Operations team to run the traceroute (Support see internal memo)

 traceroute, IP, data center, gateway , KBA , LOD-SF-PLT-PER , Application Performance/ Latency Issues , How To