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- SAP Contact Center 7.0
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Business Communication Management 7.0, Integration, Telephony, ICI, CCI, CCtr, installation, configuration, IVR, upgrade documentation, guides, workstation, CDT, SC, IA, HAC, CCtr, Contact Center, Hotfixes, Support Packs, Help, Training, example, education , KBA , CRM-CCI , Contact Center Infrastructure , CRM-IC-CHA-TEL , Telephony Integration , Problem
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