When creating Service Order, Service request or any other Service transactions on CRM Web Client UI, it is observed that for some transaction types, Assignment blocks like Date or Organization data are neither shown in the Business Transaction Overview Page nor displayed in the Assignment block list in Personalization, although the same assignment block is configured as Displayed Assignment block in Configuration.
However, for other transaction types, the same Assignment blocks are shown correctly.
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Date Profile, Org.Data.Prof., Assignment block, Personalization, Configuration, Displayed, Transaction type , KBA , CA-WUI-PRS , Personalization , CRM-BTX-SVO , Service Order , CRM-BTX-SRQ , Service Request , How To
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.