SAP Knowledge Base Article - Preview

2564368 - QM02- Unable to send mail with attachment via activity box | How to configure 'Sending Notifications with Attachments'?

Symptom

  • How to configure the system to support the function 'Sending Notifications with Attachments'? (It is available as of SAP ECC 6.0, Enhancement Package 4 (EA-PLM 604) with Business Function OPS_QM_NOTIFICATION, see SAP Note 3016846 - Issues with SAP Note 208271 - 'Sending e-mail from notification print control'.)
  • Unable to send work papers / attachments by mail via the 'Action box' in transaction QM02. When saving, nothing happens, no mail is sent, no error message occurs either.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP ERP Quality Management (QM)
  • SAP R/3
  • SAP R/3 Enterprise
  • SAP ERP Central Component
  • SAP ERP
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA, on-premise

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

QM-QN, QM-QN-NM, QM01, SEND EMAIL, IF_EX_IPRT_PDF_PAPER_SELECTION, Folgeaktion, Aktivitätenleiste, e-mail, SO022, SO 022, V_QPGR_KAT, CODEGRUPPE, V_QPGR_KAT-CODEGRUPPE, QPGR, QPGR-CODEGRUPPE, V_QPCD_KAT, CODE, FOLGEAKTI, V_QPCD_KAT-CODE, V_QPCD_KAT-FOLGEAKTI, QPCD, QPCD-CODE, QPCD-FOLGEAKT, V_TQ85, AKTYP, FLAG_MAS_AKT, FLAG_KOPF_MAS, BAUSTEIN, QABGRP, QABCOD, BAUSTEIN_CONT, V_TQ85-AKTYP, V_TQ85-FLAG_MAS_AKT, V_TQ85-FLAG_KOPF_MAS, V_TQ85-BAUSTEIN, V_TQ85-QABGRP, V_TQ85-QABCOD, V_TQ85-BAUSTEIN_CONT, V_TQ07, FOLGEAKTI, QFOART, V_TQ07-FOLGEAKTI, V_TQ07-QFOART, V_TQ07A, ZAEHLER, FKTBST, NACH_VERBU, SYNC_VERBU, V_TQ07A-ZAEHLER, V_TQ07A-FKTBST, V_TQ07A-NACH_VERBU, V_TQ07A-SYNC_VERBU, TQ85, TQ85-AKTYP, TQ85-FLAG_MAS_AKT, TQ85-FLAG_KOPF_MAS, TQ85-BAUSTEIN, TQ85-QABGRP, TQ85-QABCOD, TQ85-BAUSTEIN_CONT, TQ07, TQ07-FOLGEAKTI, TQ07-QFOART, TQ07A, TQ07A-ZAEHLER, TQ07A-FKTBST, TQ07A-NACH_VERBU, TQ07A-SYNC_VERBU , KBA , QM-QN-NM , Processing Quality Notifications , QM-QN , Quality Notifications , Problem

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