Addresses on account header are not showing same results from account to account.
SAP Hybris Cloud for Customer 1711/03.
Reproducing the Issue
Go to Customers work center.
- Go to Accounts view.
- Search for and open account ID ABC (ABC represents the ID of the first account).
- See address showing: street number > street name > city > post code.
- Now open account ID XYZ (XYZ represents the ID of the second account).
- See address showing: street number > street name > city > state.
The account address will be shown based on the account Country. Each Country has its own format based on international rules.
This is the system expected behaviour. The rules can be found at http://www.upu.int/en/activities/addressing/s42-standard/compliant-countries.html#u.
Address; Account; C4C , KBA , LOD-CRM-ACC , Account , How To