SAP Knowledge Base Article - Public

2562325 - Item(s) recorded with a failure status are appearing in the Reassignment assistant


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

An Item that has been recorded for a user with a failure status is appearing as "Not Started" in reassignment assistant.


SAP SuccessFactors Learning Management System (LMS) - All Supported Versions since b1802

Reproducing the Issue

  1. Record learn an Item to a user with a "Failure" Status
  2. Navigate to the Item > Online Content > Click Content object > OK.

    Step 2.JPG

  3. Click Save and you will get a message for reassignment > Click Yes 
  4. In the reassignment assistant you will see the user for who Item was recorded with failure status.

    Reassignment Assistant.JPG


 This has been Identified as a defect, LRN-24723


This defect will be resolved in b1802 Release.


LRN-24723, Reassignment assistant, Not Started , KBA , LOD-SF-LMS-CNT , Content , Bug Filed


SAP SuccessFactors Learning all versions