Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
An Item that has been recorded for a user with a failure status is appearing as "Not Started" in reassignment assistant.
SAP SuccessFactors Learning Management System (LMS) - All Supported Versions since b1802
Reproducing the Issue
- Record learn an Item to a user with a "Failure" Status
- Navigate to the Item > Online Content > Click Content object > OK.
- Click Save and you will get a message for reassignment > Click Yes
- In the reassignment assistant you will see the user for who Item was recorded with failure status.
This has been Identified as a defect, LRN-24723
This defect will be resolved in b1802 Release.
LRN-24723, Reassignment assistant, Not Started , KBA , LOD-SF-LMS-CNT , Content , Bug Filed