SAP Knowledge Base Article - Public

2562017 - Size Limit For Attachments In C4C


You want to know the size limit for Attachments in C4C.


SAP Cloud for Customer


There’s a technical limit of 100 MB for all Business Users using the C4C client and 20 MB for End Customers using the SAP Cloud Platform Portal.
Overall, we have a 10GB storage limitation per user – however, we always look at the overall storage consumption per tenant, not per user.

To clarify below:
1) 100 MB is the max size of attachments that can be stored against a business object, like Accounts, in C4C (for pictures this should be sufficient).
2) 10GB storage space is offered per user for a tenant and it is cumulative storage space, i.e. if there are 2 users in a tenant, then total storage space available in the tenant will be 20GB and that cumulative limit is checked.

In general a C4C system should not be used as a document management system and it is not designed to store and administer many large files like videos. For such requirements, an external system would be recommended, adding a link to said system in the corresponding master data / transactional records in C4C.


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