Technical name showing up in the drop down list of the fields like Priority, category, Solution Category, Urgeny and status.
- To activate or disable Technical data of the drop down fields.
SAP Solution Manager 7.1 and above
IT service management, charm, change request management, change document, service request, request for change, normal change, urgent change, message, ZMIN, SMIN, SMHF, SMMJ, technical name, technical key, technical data , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , How To
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