SAP Knowledge Base Article - Preview

2561981 - How to disable Technical data of dropdown fields while creating Incident - ITSM


  • Technical name showing up in the drop down list of the fields like Priority, category, Solution Category, Urgeny and status.
  • To activate or disable Technical data of the drop down fields.



SAP Solution Manager 7.1 and above


SAP Solution Manager 7.1 ; SAP Solution Manager 7.2


IT service management, charm, change request management, change document, service request, request for change, normal change, urgent change, message, ZMIN, SMIN, SMHF, SMMJ, technical name, technical key, technical data , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.