Symptom
The Admin wants to reset one User's password.
Environment
SuccessFactors Learning Management System (LMS)
Resolution
In order for an Admin to change the password for an User, follow the below steps:
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Go to the User's record;
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Click in "View All";
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Locate the "New Password" field and fill in the new temporary password for the User;
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Locate the "Verify Password" field and fill in the same password as in the "New Password" field;
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Hit the Save button.
Next time the User logins using this password they will be prompted to replace this password.
See Also
2396087 - How to change a user's Security question and answer in LMS
Keywords
Password, User, Reset, New Password, Verify Password, Replace , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To
Product
SAP SuccessFactors Learning all versions