Symptom
'Validation Error: Item no longer active or no longer have access to this item' is encountered when trying to start a course.
Environment
Successfactors Learning Management System (LMS)
Reproducing the Issue
1. On the learning plan, start course.
2. Click on OK and a validation error will appear. But if you click on Cancel, user can launch the course.
Cause
LMS detects that the item has a new revision but the revised item detected is inactive.
Resolution
Inactive revised item needs to be deleted. If the user is having an issue deleting it due to associations, they can reach out to Professional Services for further assistance.
Keywords
revision revised item validation error item is no longer active , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CAT , Catalog , Problem