SAP Knowledge Base Article - Preview

2560477 - The User Name Does Not Display in Last Changed By field for Portal Tickets

Symptom

The Last Changed by field in Ticket created through Portal shows Technical User instead of the User name.


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Environment

Cloud for Customer

Product

SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer core applications 1711 (old) ; SAP Cloud for Customer core applications 1802 (old) ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

Portal Tickets, Last Changed By , KBA , portal tickets , LOD-CRM-SRP , Service Request Processing , Problem

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