SAP Knowledge Base Article - Public

2559782 - Career Site Decommissioning Process - Recruiting Marketing

Symptom

How to request the decommissionning / shutdown of an RMK career site.

Environment

SAP SuccessFactors Recruiting Marketing

Cause

  • Contract termination
  • Planned shut-down

Resolution

To request RMK sites to be turned off and decommissioned, customers may reach out to Product Support team via Launchpad and create a low priority case, making sure to include the following:
Site Name
Site ID
Site URL
Tenant ID
Contact details of the person approving this request on the customer side

The request will be forwarded to the SAP Decommissioning Team and Support will follow up and keep the customer updated until completion (deactivation is complete and data is purged)

In addition to contacting support, customers are encouraged to always involve the SAP account/sales representatives in such requests to ensure all processes are smoothly completed.

Keywords

decommission, Decommissioning, shut down, shutdown turn off, Deactivate, deactivation , KBA , LOD-SF-RMK , Recruiting Marketing , How To

Product

SAP SuccessFactors Recruiting all versions