When accessing People Profile, Personal information is showing "Error occurred".
Reproducing the Issue
1. Go to People Profile and you see the error
2. Go to configure people profile - check configuration on Live Profile information
3. Go to Admin center - Export Employee Data
4. Select Export Template
5. An excel with all the user information is returned.
The example below shows the configuration causing the error. This example used is DEFAULT_LOCALE. See users not using the defined and recognised information which is highlighted in yellow.
The user needs to modify the Employee Export, to have information that matches the defined and recognised information by the system.
- Error occured