2557137 - Error: productCatalog:Staged->Online : expected target 8965141653943 but found [null] when running synchronization in hybris

Symptom

When running a synchronization, it will never finish and the console logs will display a message similar to the following:

INFO | jvm 1 | main | 2017/09/18 14:56:37.112 | ERROR [SyncWorker<0000AP15 6 of 6>] [10.17.30.8] (0000AP15) [AbstractItemCopyContext] found ambigous sync timestamps for 8823580787743 and job sync electronicsProductCatalog:Staged->Online : expected target 8965151654943 but found [null]
INFO | jvm 1 | main | 2017/09/18 14:56:37.112 | ERROR [SyncWorker<0000AP15 6 of 6>] [10.17.30.8] (0000AP15) [AbstractItemCopyContext] found ambigous sync timestamps for 8823580787743 and job sync electronicsProductCatalog:Staged->Online : expected target 8965151687711 but found [null]

Environment

SAP Hybris Commerce 5.7 and up

Product

SAP Hybris Commerce 6.0 ; SAP Hybris Commerce 6.1 ; SAP Hybris Commerce 6.2 ; SAP Hybris Commerce 6.3 ; SAP Hybris Commerce 6.4 ; SAP Hybris Commerce 6.5 ; SAP Hybris Commerce 6.6 ; SAP hybris Commerce 5.7

Keywords

Sync, syncjob, timestamp, forever , KBA , CEC-COM-CPS , SAP Commerce , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.