SAP Knowledge Base Article - Public

2556966 - Notes older than 14 days don't show in Print/ PDF


  • When using the Print/ PDF option notes older than 14 days will not show.
  • Notes not showing in Print/ PDF.


  • BizX
  • People Profile

Reproducing the Issue

1. Go to Profile of a user with notes

KBA snip 1.PNG


2. Select Take Acton > Print/PDF of this user.

3. No notes are showing in the Preview.

kba snip 2.PNG


Expected behaviour.


As per current behaviour notes will only show for the last 14 days and not older.

The feature described in this case is considered an enhancement request (customisation). Please validate that this enhancement request is still important to you, and if so, submit your enhancement request in the Customer Community:

Please note that the support teams does not have the ability to process or affect future product feature enhancements and the Product Managers do not monitor support incidents, but rather they look at our Customer Community.


  • Notes
  • Print/ PDF
, KBA , LOD-SF-EP-PP3 , People Profile (PP3) , Problem


SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711