SAP Knowledge Base Article - Public

2556592 - Time Off Attachment Field not Displayed on Mobile

Symptom

Try to apply leave via mobile. System is throwing an error "Attachment is mandatory". However, the attachment field is not displayed on mobile

Environment

  • Employee Central - Time-Off
  • Employee Central - Mobile

Reproducing the Issue

  1. Log onto the mobile app
  2. Attempt to request Time Off
  3. The attachment field is not displayed

Cause

This is an expected behavior. Conditional fields/attachments (fields that gets displayed based on time types) are not supported in mobile.

Resolution

As a workaround remove the conditional logic from the attachment field.

There is an enhancement request TIM-6015 to enhance the current behavior. Currently there is no fix date available for it. Once it is implemented, it'll be included in release notes. You may call SAP hotline number or contact your CSM to know current status of this enhancement request.

Keywords

Attachment mobile, Time Off Attachment, Conditional field , KBA , LOD-SF-EC-TIM , Time Off , LOD-SF-EC-MOB , Employee Central Mobile , Problem

Product

SAP SuccessFactors HXM Suite all versions