SAP Knowledge Base Article - Preview

2556154 - Introscope EM Cannot launch pushservice

Symptom

DPC Push is failing on the Solution Manager, while Introscope Enterprise Manager is running just fine.

In the IntroscopeEnterpriseManager.log the following can be seen:

10/23/17 09:21:09.226 AM AST [ERROR] [SAP Push Worker 1] [Manager] Cannot launch pushservice for sid sap\SM1.e2emai.properties
java.lang.NullPointerException
 at com.sap.introscope.em.push.mai.MaiPushService.readGlobalProperties(MaiPushService.java:441)
 at com.sap.introscope.em.push.mai.MaiPushService.loadConfiguration(MaiPushService.java:356)
 at com.sap.introscope.em.push.mai.MaiPushService.startService(MaiPushService.java:98)
 at com.sap.introscope.em.push.mai.cfg.MaiPushConfigurator.createPushService(MaiPushConfigurator.java:77)
 at com.sap.introscope.em.push.mai.cfg.MaiPushConfigurator.access$2(MaiPushConfigurator.java:74)
 at com.sap.introscope.em.push.mai.cfg.MaiPushConfigurator$PushServiceLoaderListener.run(MaiPushConfigurator.java:90)
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
 at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)
 at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180)
 at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
 at java.lang.Thread.run(Thread.java:745)


Read more...

Environment

  • Introscope 10.1
  • Introscope 10.5

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , XX-PART-WILY , Introscope by CA Technologies , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.