SAP Knowledge Base Article - Public

2555907 - Failed To Create Password Error-Onboarding


  • Customers receieving  error(failed to created password error) at the beginning of NES step when new hires are prompted to create a new password & the system is not accepting any passwords.


  •  Applicable To All Data Center.
  •  Onboarding.
  •  Password Panel.


  •  Check to see if the user is Locked Out. Navigate in Onboarding to the Security>Users> see the “locked” check box. If it is checked, then Edit that user’s record and uncheck it.
  •  Kindly check whether password requirements has been met when setting up password(password requirements). 
  •  Check whether webservice login is locked out in superadmin.


  •  password panel error
  • NES Step
  • Onboarding
  • Failed to create password
  • onboarding
, KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , How To


SAP SuccessFactors Onboarding all versions