Symptom
- While Performing an upgrade using the Software Update Manager (SUM) the upgrade stops in phase COMMON-DETECT-SYSTEM
- The error message can be found in the TroubleTicket.log that are similar to:
An error occurred during the execution of Common System Detect of action execute.
Service com.sap.sdt.j2ee.services.servicesimpl.DetectUseCaseService failed with the following message:
msg.sysdetection.0016
For more information, see the log file .\SUM\sdt\log\SUM\COMMON-DETECT-SYSTEM_05.LOG.
Use the provided information to troubleshoot the problem. There might be a SAP note providing a solution to this problem. Search the SAP notes using the following search terms:
DETECT,execute,common-detect-system,common-detect-system,com.sap.sdt.j2ee.services.servicesimpl.DetectUseCaseService,class com.sap.sdt.util.diag.DiagException - An error can be found in COMMON-DETECT-SYSTEM.LOG that is similar to:
[Error ]: The following problem has occurred during step execution: java.lang.NullPointerException: while trying to get the length of a null array loaded from local variable 'subDirs'.
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Environment
Windows Operating system
Product
SAP NetWeaver Application Server for Java 7.1 ; SAP NetWeaver Application Server for Java 7.2 ; SAP enhancement package 1 for SAP NetWeaver Application Server for Java 7.1
Keywords
COMMON-DETECT-SYSTEM, SUM, Java, instance, DETECT, msg.sysdetection.0016, msg.sysdetection.S008, NoInstanceFoundException, com.sap.sdt.util.diag.DiagException, while trying to get the length of a null array loaded from local variable 'subDirs'
, KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem
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