Symptom
When running the User Compliance Details (CSV), it returns no data in it, however there are users who completed the item.
Environment
Learning Management System
Cause
Following are the rules to insert Compliance Data
1) Required Date and Assignment type exists.
2) Assignment type is required.
3) Assign date is before or same day of the required date.
4) Completion date is not null
5) Completion status id is not null
6) Student id is not null
7) Component PK is not null
Resolution
It is necessary to, prior to the user's item completion, all above rules are satisfied. We can check audit tables to confirm if any rule is not satisfied in specific scenario for which data is not added in User compliance report.
See Also
Keywords
User Compliance Details (CSV), blank, data , KBA , LOD-SF-LMS , Learning Management System , Problem